At Tumblone, we strive to deliver your orders quickly and reliably. Our goal is to ensure your beautiful new pieces arrive in perfect condition and on time. Below you’ll find all the details about our shipping options, delivery timelines, and related policies.

Shipping Destinations
We currently offer shipping to numerous countries worldwide. During checkout, you can enter your destination to check availability and applicable shipping costs.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment is confirmed.

Shipping Options & Delivery Times
Delivery times vary based on your location and the shipping method chosen. Below are estimated timeframes (excluding processing time):

• Standard Shipping: 7–14 business days

• Express Shipping: 5–7 business days

Note: These times are estimates and are not guaranteed, as delays may occasionally occur due to customs, weather, or carrier issues.

Shipping Costs
Shipping fees are calculated based on the destination, package weight, and selected delivery speed. The exact cost will be displayed at checkout.

Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package’s journey on our website or the carrier’s site.

Customs and Import Taxes
For international orders, customers are responsible for any applicable customs duties, taxes, or fees imposed by their country. These charges are not included in the product or shipping cost and will be collected by the carrier or local authorities upon delivery.

Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at tumblone@outlook.com with your order number and details. We will work with the shipping carrier to resolve the issue promptly.

Contact Us
If you have any questions about shipping or your order’s delivery status, feel free to reach out:
Email: tumblone@outlook.com
Phone: 852 2531 6748

Thank you for choosing Tumblone. We appreciate your trust and patience.