Privacy Policy
At Tumblone, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our site, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal details such as your name, email address, shipping address, and phone number when you place an order or create an account.
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Payment information, including credit/debit card details or PayPal account data, which is processed through secure encrypted payment gateways.
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Technical information such as your IP address, browser type, device information, and cookies to improve your browsing experience and site functionality.
2. How We Use Your Information
Your information allows us to:
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Process and fulfill your orders, manage returns, and provide customer support.
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Communicate with you about orders, promotions, and updates related to Tumblone (only with your consent).
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Improve our website, products, and services based on user preferences and behavior.
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Prevent fraudulent activity and enhance the security of your transactions.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with trusted service providers (e.g., shipping carriers, payment processors) who assist us in operating our website and fulfilling orders, under strict confidentiality agreements.
4. Cookies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, though this may limit certain site features.
5. Data Security
We implement industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your personal and payment information during transmission and storage.
6. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete the personal information we hold about you.
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Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
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Withdraw consent for data processing, where applicable.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: tumblone@outlook.com
Address: 68 Queen's Road Central, Central, Hong Kong
Thank you for trusting Tumblone with your personal information.